Local courier services are transforming rapidly, driven by innovation and technological advancements.
Job Opportunity
We seek a dedicated individual to play a pivotal role in ensuring seamless deliveries. As part of our operational team, you will monitor ongoing shipments and provide top-notch support to drivers and shippers via phone and live chat.
Key Responsibilities:
* Proficiency in English with excellent communication skills
* Ability to work based on Eastern US time zone (EDT)
* Previous experience in logistics, courier operations, call center, or customer support environments