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Senior support specialist - oracle erp cloud

Cariacica
beBeeAccountant
Anunciada dia 5 outubro
Descrição

Unlock Your Potential in a Support Role


Job Summary:

We are seeking a seasoned professional to deliver exceptional service and support for Oracle ERP Cloud, focusing on the accounts receivable and billing modules. As a key member of our team, you will play a crucial role in ensuring seamless operations and customer satisfaction.

* Act as a liaison between internal teams and customers to resolve tickets within established deadlines.
* Support users during monthly accounting close in LATAM, USA, and APAC regions.


About the Role:

This is an exciting opportunity for a motivated individual with experience in Oracle ERP Cloud: Receivables, Customers, Collections, and Billing. You will be responsible for maintaining compliance with SOX requirements and documentation aligned with ITIL standards.

* Maintain accurate records and reports to ensure transparency and accountability.
* Develop and implement best practices using tools like ServiceNow and GitLab.


Requirements:

To succeed in this role, you must possess:

* Functional experience in Oracle ERP Cloud: Receivables, Customers, Collections, and Billing.
* Knowledge of tax document capture and integration with Syncro or EDICOM.
* Understanding of Brazilian taxation applied to billing and accounts receivable.


What We Offer:

In addition to a competitive salary and benefits package, we offer:

* A dynamic and supportive work environment.
* Opportunities for career growth and development.
* A chance to work with a talented team of professionals.

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