Unlock Your Potential in a Support Role
Job Summary:
We are seeking a seasoned professional to deliver exceptional service and support for Oracle ERP Cloud, focusing on the accounts receivable and billing modules. As a key member of our team, you will play a crucial role in ensuring seamless operations and customer satisfaction.
* Act as a liaison between internal teams and customers to resolve tickets within established deadlines.
* Support users during monthly accounting close in LATAM, USA, and APAC regions.
About the Role:
This is an exciting opportunity for a motivated individual with experience in Oracle ERP Cloud: Receivables, Customers, Collections, and Billing. You will be responsible for maintaining compliance with SOX requirements and documentation aligned with ITIL standards.
* Maintain accurate records and reports to ensure transparency and accountability.
* Develop and implement best practices using tools like ServiceNow and GitLab.
Requirements:
To succeed in this role, you must possess:
* Functional experience in Oracle ERP Cloud: Receivables, Customers, Collections, and Billing.
* Knowledge of tax document capture and integration with Syncro or EDICOM.
* Understanding of Brazilian taxation applied to billing and accounts receivable.
What We Offer:
In addition to a competitive salary and benefits package, we offer:
* A dynamic and supportive work environment.
* Opportunities for career growth and development.
* A chance to work with a talented team of professionals.