Job Overview
The Director of Salesforce Implementation will lead a cross-functional team of Salesforce professionals, managing project delivery excellence and client satisfaction.
Key Responsibilities
* Lead and mentor a team across the US and LATAM.
* Provide coaching, one-on-ones, growth planning, and performance management.
* Promote a culture of accountability, continuous improvement, and high-quality delivery.
Project Oversight
Oversight all Salesforce implementation projects including Sales Cloud, Service Cloud, Marketing Cloud Account Engagement (MCAE), Marketing Cloud Engagement (MCE), and integrations.
* Conduct regular project reviews to ensure progress alignment with timelines.
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