Job Description
We are seeking an experienced Business Technical Services Analyst with a strong background in PL/SQL development to join our team. The ideal candidate will have a solid understanding of Oracle Database and experience consulting with clients to meet their business needs.
The successful candidate will be responsible for establishing positive relationships with clients, understanding their business objectives, and providing technical support and services. They will also participate in evaluating client requirements, guiding them to utilize standard solutions, and converting client requirements into detailed technical specifications.
In addition, the candidate will gain knowledge of critical business impact issues from Service Desk, assist with document maintenance, and participate in release management between Service Desk, Compliance, and Project teams.
The ideal candidate will have relevant experience in PL/SQL development, strong analytical and problem-solving skills, and excellent communication skills. They will also be able to work effectively in a team environment and prioritize multiple tasks.
Key Responsibilities
* Establish positive relationships with clients and understand their business objectives
* Provide technical support and services to clients
* Evaluate client requirements and guide them to utilize standard solutions
* Convert client requirements into detailed technical specifications
* Gain knowledge of critical business impact issues from Service Desk
* Assist with document maintenance
* Participate in release management between Service Desk, Compliance, and Project teams
Requirements
* Relevant experience in PL/SQL development
* Solid understanding of Oracle Database
* Strong analytical and problem-solving skills
* Excellent communication skills
* Ability to work effectively in a team environment
* Prioritize multiple tasks