Come to one of the biggest IT Services companies in the world!! Here you can transform your career!
Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.
We are looking for Delivey Head, as Senior executive responsible for the integrated leadership of strategic accounts and IT service delivery operations, ensuring operational excellence, sustainable growth, and value creation for clients. Acts as the primary executive point of contact (C-level), combining relationship strategy, financial management, and delivery of innovative technology solutions, with a focus on digital transformation and customer experience.
In this role you will:
* Define and execute the relationship strategy with strategic clients (C-level) ;
* Lead end-to-enddelivery of IT services, ensuring quality, efficiency, and innovation ;
* Ensure highlevels of customer satisfaction (NPS, CSS) ;
* Manage deliveryoperations with a focus on cost, timelines, quality, and performance ;
* Own P&L management, revenue, margins, forecasting, and financial growth ;
* Identify and drive growth opportunities (upsell, cross-sell, new solutions) ;
* Lead digital transformation, cloud, and technology modernization initiatives ;
* Manage contracts, governance, and SLA/OLA compliance ;
* Build and lead multidisciplinary teams (delivery, sales, architecture, support);
* Identify operational risks and implement mitigation plans ;
* Partner with commercial teams to expand business opportunities ;
* Ensure alignment between client strategy and business objectives;
And much better if you stand out for:
* Bachelor's or Master's degree in Computer Science, Engineering, or a related field;
* Management of large strategic accounts (e.G., financial services sector) ;
* Leadership of teams with 300+ professionals ;
* Experience delivering IT services at scale in complex environments ;
* Strong financial and operational management (P&L, TCV, revenue, KPIs) ;
* Experience working in global and cross-functional environments
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What do we offer?
* Benefícios TCS – Brasil
* Plano de Saúde
* Planos Odontológico
* Seguro de Vida
* Vale Transporte
* Vale Refeição/Alimentação
* Auxílio Creche
* Totalpass
* TCS Cares – 0800 gratuito que fornece assistência psicológica (24 hrs/dia), jurídica, social e financeira aos associados
* Parceria com SESC
* Reembolso de Certificações
* Portal de aprendizagem gratuito da TCS – cursos online e treinamentos ao vivo
* Oportunidade de experiência internacional
* Parceria de Descontos com Universidades e Escolas de Idiomas
* Bring Your Buddy – Ao indicar pessoas você se torna elegível a receber um bônus para cada contratação
* TCS Gems – Reconhecimento por performance
* Xcelerate – Plataforma de carreira com mentoria gratuita