About Us
We're a dynamic team dedicated to simplifying digital privacy and making it accessible to everyone. Our goal is to empower users with the tools and knowledge they need to regain control over their personal data.
Why Work with Us?
* Makes a Real Difference: As a Community Manager, you'll be at the forefront of shaping our online communities and helping thousands of users protect their personal data.
* Startup Culture & Ownership: Your ideas and actions will directly impact our community and product, giving you a unique opportunity to grow and develop as a professional.
* Collaborative & Supportive Team: You'll work closely with passionate teammates who share your commitment to privacy and user safety.
* Remote Flexibility: Enjoy working from anywhere while maintaining a high degree of autonomy and mentorship.
Your Role as Community Manager
* Community Leadership: Lead daily interactions on social media platforms and online forums, fostering engaging conversations and maintaining a welcoming environment.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Leverage moderation tools, bots, roles, and automations within social media platforms to enhance user experience.
What We're Looking For
Must-Have:
* At least 1–2 years of experience managing or moderating active communities (social media, online forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of social media moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Nice-to-Have:
* Experience managing virtual community events (AMAs, webinars, etc.).
* Background in journalism, digital communication, or related fields.
* Familiarity with additional social media platforms.
* Proven ability in creating engaging community content (guides, FAQs, spotlights).
* Previous experience in startups or tech-oriented communities.
Compensation & Benefits
* Monthly Pay: $1000 USD/month.
* Healthcare Stipend: Support to cover medical or insurance needs.
* Unlimited PTO: Flexible vacation policy.
* Stock Options: Opportunity to share in growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth environment.
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