Business Analyst with Technical Support Experience - Remote - Latin America
Join to apply for the Business Analyst with Technical Support Experience - Remote - Latin America role at FullStack Labs.
About FullStack
FullStack is the most transparent IT talent network, connecting highly skilled individuals with top global companies and Silicon Valley startups for remote, on-demand projects. We focus on building a trusted, high-performance network where talent can thrive in a positive, respectful, and supportive environment. By prioritizing transparency, fair opportunities, and professional growth, we empower our engineers to deliver their best work while collaborating with innovative teams worldwide.
* Offering life-changing opportunities for talented software professionals across the Americas.
* Enhancing highly-skilled software development teams of hundreds of the world’s greatest companies.
* Our 4.2-star rating on GlassDoor.
* Our client Net Promoter Score of 68, twice the industry average.
The Opportunity
Join our talent network and connect with U.S. clients for flexible, project-based development work as a Business Analyst with Technical Support Experience. You will integrate directly into our client's team and work alongside their existing designers and engineers on a daily basis.
What We're Looking For
* 5+ years of experience as an IT Business Analyst, Product Analyst, Technical Product Support Specialist, or related role.
* Advanced English is required.
* Successful completion of a four-year college degree is required.
* Strong knowledge of SDLC and Agile methodologies.
* Meaningful experience with Jira, Confluence, or similar requirements/documentation platforms.
* Ability to translate complex business needs into structured documentation.
* Telecom, infrastructure, or enterprise IT background is a plus.
* Ability to work through new and difficult issues and contribute to libraries as needed.
* Forensic attention to detail.
* A positive mindset and a can-do attitude.
* Experience working on Agile / Scrum teams.
* Meaningful experience working on large, complex systems.
* Ability to take extreme ownership over your work and perform to expectations daily.
* Dedication to delivering on commitments aligned with client goals.
* Ability to work 40 hours per week consistently.
What We Offer
* Competitive pay.
* 100% remote work.
* Opportunity to work with leading startups and Fortune 500 companies.
* Continuing education opportunities.
* Career growth and expansion opportunities.
Our talent network is committed to diversity and inclusion, welcoming individuals of all backgrounds and experiences. We focus on fair, transparent project matching based on qualifications.
Learn more about our Applicants Privacy Notice.
Senioriy level
* Mid-Senior level
Employment type
* Full-time
Job function
* Research, Analyst, and Information Technology
Industries
* IT Services and IT Consulting
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