Job Description
Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.
As an Operational Specialist, you will be responsible for monitoring ongoing delivery routes and communicating with delivery drivers and shippers via phone and live chat.
Key Responsibilities
* Proficiency in English to effectively communicate with clients and team members
* Ability to work based on the Eastern US time zone (EST)
* Experience in logistics, courier operations, call center, customer support, or account management to ensure seamless delivery operations
Requirements
1. Professional and friendly communication skills
2. Strong organizational and multitasking abilities
3. Adaptability and flexibility in a fast-paced environment
Benefits of Working with Us
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive team environment
* Chance to develop your skills and expertise in logistics and operations