About the Community Manager Role
As a key member of our team, you will play a crucial role in shaping the community and fostering engagement.
* Community Leadership: Lead daily interactions on various platforms, including Reddit, X, and Discord. Start conversations, reply thoughtfully, maintain guidelines, and nurture a welcoming environment.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements and Qualifications
* Must-Have:
o At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
o Strong writing and communication skills to engage and nurture active, text-based communities.
o In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
o Empathy, diplomacy, and the ability to foster trust in a community environment.
o Organized, proactive, and comfortable working remotely with a startup mindset.
o Fluent in English (written & spoken).
Preferred Skills and Experience
* Nice-to-Have:
o Experience managing virtual community events (AMAs, webinars, etc.).
o Background in journalism, digital communication, or privacy-related fields.
o Familiarity with platforms such as Telegram, Slack, or Facebook Groups.
o Proven ability in creating engaging community content (guides, FAQs, spotlights).
o Previous experience in startups or tech-oriented communities.
Compensation and Benefits
* Monthly Pay: $1,000 USD/month (paid in USD)
* Healthcare Stipend: Support to cover your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.