Digital transformation is a key driver of business growth, and at Dingus & Zazzy, we understand the importance of having a skilled IT professional on board. As a member of our team, you will be responsible for installing, configuring, and maintaining computer hardware, software, systems, and networks for all employees.
Our ideal candidate will have:
* A strong working knowledge of spoken and written English
* Proven experience in IT support, systems administration, or a similar role, preferably in a fast-paced environment
* Deep understanding of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365)
* Excellent troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly
* Experience with endpoint management, SaaS administration, and automation tools
* Familiarity with cybersecurity best practices, including MFA, VPNs, patch management, and incident response
* Strong interpersonal and communication skills; ability to train and support non-technical users
* Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications)
The successful IT Specialist will also be responsible for:
* Managing user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms
* Supporting the deployment and integration of new productivity and collaboration tools
* Monitoring and maintaining endpoint security
* Assisting with cloud infrastructure management, data backup, and disaster recovery planning
* Conducting regular software updates, security patching, and vulnerability assessments
* Supporting cybersecurity initiatives, including employee security awareness training and incident response
* Collaborating with leadership to evaluate and implement new tools that enhance productivity and security
Our office hours are from 9 am to 5 pm MST. We offer flexible work arrangements and opportunities for professional development.