Driving Operational Efficiency in Customer and Product Pricing
InComm is a leader in the payments industry with over 30 years of experience and a presence in more than 30 countries. We hold two-thirds of the global market share in the gift card space. Our mission is to revolutionize commerce through innovative payment technologies.
This role is ideal for professionals with a strong technical and financial background, excellent attention to detail, and a passion for data-driven operations. Note: Fluent or advanced English is required for daily communication with international teams.
About the Role:
As a Finance Operations Analyst, you will be responsible for driving operational efficiencies related to customer and product pricing information within our Financial Information Systems. You will apply your understanding of the prepaid business, technical expertise, and strong communication skills to foster collaboration across teams involved in delivering our services globally.
You will work closely with Retail Sales, Product Account Management, and technical teams responsible for pricing, billing, invoicing, settlement, and reconciliation. This role supports improving pricing and billing processes, ensuring client and channel satisfaction.
Responsibilities:
* Provide concise weekly status reports for assigned activities
* Promote idea generation and collaboration sessions with internal teams
* Follow processes and protocols for data enrichment technologies
* Communicate data requirements to internal counterparts and customers
* Share process changes with cross-functional teams
* Escalate data inconsistencies promptly to avoid urgent issues
* Track and log issues for retrospectives and suggest process improvements
* Manage time effectively, prioritize tasks, and handle multiple assignments
* Enforce workflows and business rules to improve data quality and delivery time
* Enforce SLAs for Finance Data Administration tasks
* Troubleshoot data-related incidents
* Research and document rules for secure protocols and data integrity
* Perform other tasks and responsibilities as assigned
Required Skills and Qualifications:
* Self-directed and proactive
* Decisive problem solver
* Ability to influence others
* Forward-thinking and adaptable
* Strong business acumen and technical background
* Effective time management and organizational skills
* Strong written and verbal communication
* Ability to multitask and work collaboratively
Experience and Education:
* 1+ years of experience in the prepaid product industry, preferably with exposure to Finance, Accounting, or Data Management
* Strong interpersonal skills with the ability to influence decisions
* Ability to work cooperatively and effectively with others to set goals and resolve problems
* Solid technical background with the ability to learn new platforms and apply knowledge to operational practices
* Strong problem-solving skills and willingness to take initiative
* Experience working in fast-paced environments with cross-functional teams
* Excellent communication skills, including confidence in presenting to executive leadership
* Ability to explain complex technical topics to non-technical audiences
* Bachelor's or Associate's degree in Business, Information Technology, Engineering, Accounting, Finance, or related fields preferred
* CPM or PMP certification is a plus, but not required
Additional Notes:
This role involves working with financial data and system configurations, supporting billing migrations, and ensuring accurate invoice generation. Candidates should be inquisitive, data-oriented, and comfortable managing multiple tasks in a dynamic environment.
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