At our digital marketing agency, we are seeking a skilled IT Specialist to join our team of creatives. As an integral member of our comprehensive services department, you will be responsible for the installation, configuration, and maintenance of computer hardware, software, systems, and networks.
Key Responsibilities
* Hardware and Software Maintenance: Install, configure, and maintain computer hardware, software, systems, and networks for all employees.
* Troubleshooting and Support: Provide timely troubleshooting and resolution for Windows, macOS, and mobile devices.
* User Account Management: Manage user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms.
* Tool Integration: Support the deployment and integration of new productivity and collaboration tools.
Ongoing tasks involve monitoring endpoint security, conducting regular software updates, and assisting with cloud infrastructure management.
Benefits
As an IT Specialist, you will also support cybersecurity initiatives, document processes, and train staff on new technologies and best practices. Our team prioritizes flexibility, and we wow our clients with real results each month, ensuring they want to continue working with us.