Job Opportunity
We are seeking a skilled professional to fill an operations specialist role. The ideal candidate will have experience in logistics, courier operations, call center, customer support, or account management.
About the Role
This is a key position that involves monitoring ongoing delivery routes and communicating with delivery drivers and shippers over the phone and live chat. The successful candidate will be able to work independently and as part of a team to ensure seamless delivery operations.
Requirements
* Proficiency in English is essential
* The ability to work based on the Eastern US time zone (EST) is required
* A strong background in logistics, courier operations, call center, customer support, or account management is necessary