We are seeking a skilled DevOps Engineer to join our innovative team. The ideal candidate will have a robust understanding of migration, deployment, and change management within Salesforce environments.
Job Description :
* Perform migration and deployment of developments from the QAS environment to UAT and, after validation, to PRD.
* Execute demand deployments and manage pre- and post-deployment manual steps.
* Conduct rollbacks for solutions with issues in the production environment.
* Manage changes in UAT and PRD environments.
* Create and manage Change Requests (RDMs).
* Document procedures for changes in UAT and PRD environments.
* Generate and update deployment documentation.
* Maintain necessary documentation, such as knowledge base, chatbot, and Confluence.
* Provide technical support for the deployment of new applications in UAT and PRD.
* Train Service Desk and Key Users team on the changes made.
* Provide support to the client for knowledge transfer during the transition process.
Requirements :
* Proficiency in deployment and change management tools for Salesforce .
* Knowledge in rollback and troubleshooting in production environments.
* Experience with technical documentation and knowledge management.
* Ability to manage changes and coordinate with different teams.
* Capability to train and support internal and external teams.
* Fluent English for communication with international teams and documentation.
* Experience with CI / CD (Continuous Integration / Continuous Deployment) tools specific to Salesforce.
* Knowledge of documentation tools like Confluence.
* Excellent communication and collaboration skills.
* Ability to work under pressure and solve problems quickly.
* Previous experience in complex and dynamic IT environments.
* Ability to adapt to new technologies and methodologies.
Languages :
We are seeking a skilled DevOps Engineer to join our innovative team. The ideal candidate will have a robust understanding of migration, deployment, and change management within Salesforce environments.
Job Description :
* Perform migration and deployment of developments from the QAS environment to UAT and, after validation, to PRD.
* Execute demand deployments and manage pre- and post-deployment manual steps.
* Conduct rollbacks for solutions with issues in the production environment.
* Manage changes in UAT and PRD environments.
* Create and manage Change Requests (RDMs).
* Document procedures for changes in UAT and PRD environments.
* Generate and update deployment documentation.
* Maintain necessary documentation, such as knowledge base, chatbot, and Confluence.
* Provide technical support for the deployment of new applications in UAT and PRD.
* Train Service Desk and Key Users team on the changes made.
* Provide support to the client for knowledge transfer during the transition process.
Requirements :
1. Proficiency in deployment and change management tools for Salesforce .
2. Knowledge in rollback and troubleshooting in production environments.
3. Experience with technical documentation and knowledge management.
4. Ability to manage changes and coordinate with different teams.
5. Capability to train and support internal and external teams.
6. Fluent English for communication with international teams and documentation.
7. Experience with CI / CD (Continuous Integration / Continuous Deployment) tools specific to Salesforce.
8. Knowledge of documentation tools like Confluence.
9. Excellent communication and collaboration skills.
10. Ability to work under pressure and solve problems quickly.
11. Previous experience in complex and dynamic IT environments.
12. Ability to adapt to new technologies and methodologies.
Languages :
13. English
14. Portuguese
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.
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