About this role
We're looking for a Community Manager to lead our online communities, primarily on Reddit, X, and Discord. As a key member of our team, you'll be responsible for creating engaging content, moderating conversations, and fostering a welcoming environment.
This is a unique opportunity to make a real difference in people's lives by helping them protect their personal data. You'll work closely with our passionate team, who are committed to privacy and user safety.
As a Community Manager, your main responsibilities will include:
* Leading daily interactions with users, starting conversations, replying thoughtfully, and maintaining community guidelines.
* Organizing recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Identifying user sentiment trends, gathering feedback, and sharing actionable insights with our product, support, and marketing teams.
* Moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Tracking community health metrics and suggesting strategic improvements.
* Fully leveraging moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
To be successful in this role, you'll need:
* At least 1–2 years of experience managing or moderating active communities.
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
You'll also have the opportunity to grow professionally, with mentorship, autonomy, and direct impact in a high-growth startup. We offer a competitive salary, flexible vacation policy, healthcare stipend, stock options, and 100% remote work.