Credit & Collections Analyst Key Responsibilities Maintain and update customer account information in ERP systems based on documentation and internal controls. Monitor and analyze credit limits and manage credit insurance processes. Communicate with credit insurers to negotiate and secure approval for customer limits. Foster strong client relationships through direct contact and collaboration with the sales team. Analyze and process credit-hold orders for timely release and billing. Monitor customer credit risk profiles and daily financial exposure. Track and report on key metrics such as DSO, delinquency, and collections performance. Manage and review customer deductions and rebates. Develop and maintain financial and performance dashboards using Excel and Power BI. Support both internal and external audit processes with relevant documentation. Identify opportunities for automation and implement solutions using tools such as Power Automate, VBA, macros, and AI technologies. We are looking for a highly skilled Credit & Collections Analyst to join our finance team. This role is ideal for professionals with a strong background in credit analysis, collections, and financial risk management who are passionate about driving transformation and automation within the finance function. Job Requirements Bachelor's degree in Accounting, Business Administration, Economics, Engineering, Mathematics, Statistics, or related fields; Solid experience in Credit and Collections; Advanced Excel skills (including pivot tables, advanced formulas, and dashboards); Knowledge of AI tools (e.g., Copilot, ChatGPT), Power BI, dashboards, and data analytics; Experience in financial statement and income statement (P&L) analysis; Advanced English proficiency; Experience in process automation; Experience with ERP systems; Familiarity with key indicators and KPIs such as DSO, delinquency rate, aging list, among others. Preferred Qualifications Project leadership experience, particularly in system or process implementation. Prior experience in the consumer goods (FMCG) sector. Familiarity with CRM and digital collections platforms.