Overview
Join to apply for the Area Manager, Outbound, Day Shift, Fulfillment Center role at myGwork - LGBTQ+ Business Community
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
We are looking for a dynamic, results-oriented Area Manager to lead Outbound operations (collection, packaging, and shipping) in our distribution center. This role directly manages 50-100 associates and requires a balance between strategic thinking, operational execution, and people leadership.
This position will operate in a distribution center environment with exposure to varying temperatures depending on the season and location. Must be available to accommodate flexible layover needs, including night shifts and weekend rotations.
Responsibilities
Lead, develop, and manage a team of 50-100 associates across multiple shifts
Drive operational excellence through the management of KPIs, including productivity, quality, and safety metrics
Implement and maintain standardized work processes to ensure consistent performance
Conduct daily shift meetings and communicate business updates to the team
Manage workforce planning and staffing to meet business demands
Lead problem solving initiatives using Lean/Six Sigma methodologies
Ensure compliance with safety protocols and workplace standards
Train and develop first-level associates and supervisors
Collaborate with support teams (HR, Safety, Training) to drive continuous improvement
Manage performance through data analysis and actionable insights
A day in the life
Labor monitoring and management
Monitor Idle Time (TOT)
Track productivity rates
Manage break times
Address frequency/attendance issues
Monitoring of adherence to processes
Quality audits
Safety hikes
5S compliance checks
Performance management
Real-time coaching
On-site training
Documentation of performance issues
Problem solving
Address equipment issues
Resolve process bottlenecks
Manage inventory discrepancies
Basic Qualifications
Bachelor's degree or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
Speak, write, and read fluently in English
Employee and performance management experience
Preferred Qualifications
Knowledge of Kaizen and Lean methodology techniques
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Technology, Information and Internet
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