Project Lead - Automotive UX Study
We are seeking a highly organized and proactive project lead to oversee the execution of an automotive UX study in São Paulo. The ideal candidate will have a solid technical toolkit, excellent communication skills, and experience in project coordination, research operations, or UX research.
About the Role
* Lead day-to-day study operations and ensure timely completion of tasks
* Assist in moderating in-vehicle research sessions with local drivers
* Provide light device/IT support to maintain smooth operations
Key Responsibilities
* Build and own the project plan, working closely with the Ops Manager and UX Research Lead
* Run stand-ups with distributed teammates (US, Brazil, India)
* Translate consent forms, short surveys, and session notes between Portuguese and English
* Prep, track, and recover equipment used to execute the study
* Troubleshoot participant hardware, connectivity, and account issues; escalate edge-case bugs to engineering via JIRA
Requirements
* Bachelor's degree in a relevant field (e.g., Project Management, Business Administration, Marketing)
* 3+ years of experience in project coordination, research operations, UX research, or similar
* Native-level Portuguese and professional-level English (spoken & written)
* Excellent organization, proactive communication, and ability to work in ambiguous environments
* Experience with Google Workspace, project-management suite (Asana/JIRA), basic spreadsheets, and willingness to learn proprietary research platform
Benefits
* Competitive monthly contractor rate in BRL, based on experience
* Opportunity to work on a fast-moving project with a dynamic team
* Potential for conversion to a permanent role on the UX Operations team
What We Offer
* Hybrid remote work arrangement with up to 2 weeks of on-site fieldwork
* Opportunity to develop your project management and research skills