Artificial Intelligence Solutions Developer
This role involves translating complex business workflows and decision logic into structured, data-driven tasks that enhance AI reasoning and understanding of enterprise processes.
* Define Decision Frameworks:
* Design taxonomy structures, create realistic scenarios, and establish evaluation criteria for Reinforcement Learning initiatives.
* Develop Scenario-Driven Tasks:
* Mirror real ServiceNow workflows (case handling, SLA tracking, HR requests, IT incident response) in a task-oriented format.
* Craft Clear Instructions:
* Align with ServiceNow business processes to ensure seamless integration.
* Represent Tasks in JSON Format:
* Maintain clarity and consistency across all tasks.
* Analyze and Validate Data:
* Use SQL to ensure accuracy and reliability.
* Apply Prompt Engineering:
* Structure effective task instructions for optimal AI performance.
* Collaborate with Peers:
* Expand scenario coverage across ServiceNow domains (CSM, ITSM, HRSD).
* Document Best Practices:
* Patterns, examples, and scalable solutions for future use.
As an Artificial Intelligence Solutions Developer, you will have the opportunity to work on cutting-edge projects, collaborate with a talented team, and contribute to the growth of our organization. If you are passionate about AI and want to make a meaningful impact, we encourage you to apply for this exciting role.