Founded in 1998, KCE Logistics is a leading provider of international logistics, freight forwarding, and warehousing solutions. Recognized as one of the USA’s fastest-growing companies in Inc-5000 magazine in 2023, we are driven by innovation, efficiency, and customer obsession. Our 55,000 square feet facility, cutting-edge technology and data-driven solutions allow us to deliver customized logistics services across air, ocean, and ground freight. Our strategic global network ensures optimal logistics modalities for businesses across North and South America, Europe, Asia, and in the U.S.
At KCE, we pride ourselves on fostering a dynamic and supportive teamwork environment. With over 25 years of industry expertise and a growing team of 65 professionals, we offer exciting career opportunities for individuals who thrive on innovation, teamwork, and growth.
Key Responsibilities
* Assist in coordinating and executing domestic and international project cargo shipments from start to finish.
* Communicate with clients, vendors, and internal teams to manage timelines, shipping documents, and delivery requirements.
* Track project milestones and proactively report delays or issues to internal and external stakeholders.
* Support sales and operations by preparing rate requests, quotes, and handling Request for Quotes (RFQs) as needed.
* Generate and follow up on quotations for existing and prospective clients as needed.
* Ensure accuracy in pricing, documentation, and shipment details within KCE Logistics, Inc.’s internal systems.
* Obtain and manage the special permits needed for oversized, heavy-lift shipments and ensure compliance with local, national, and international regulations.
* Identify potential risks (e.g., road closures, weather, regulatory issues) and develop contingency plans to minimize delays and protect high-value cargo.
* Serve as the main point of contact for clients, providing updates and addressing inquiries throughout the project lifecycle.
* Collaborate with internal teams—including inside sales, sales, warehouse, operations—to resolve service issues quickly.
* Act as a bridge between sales and operations to align on customer requirements and project plans.
* Monitor shipment trends and follow up with key accounts to maintain volume and service levels.
* Support department managers with reporting, document preparation, and client communication as needed.
* Stay current with industry trends, regulations, and customer needs to support continuous improvement.
* Offer feedback to enhance internal workflows and improve the customer experience.
* Be willing to travel and represent the company at events and conferences.
* Perform other related duties as assigned to support business needs.
Required Skills/Abilities
* Minimum 3 years’ experience in Project Cargo Logistics
* Minimum three years of experience in inside sales, pricing, and/or freight‑forwarding operations.
* Strong analytical and problem-solving skills.
* Entrepreneurial mindset and willingness to learn
* Ability to work in a fast-paced and dynamic environment.
* High attention to detail.
* Strong sense of urgency and aptitude to work under pressure.
* Excellent communication and negotiation abilities.
* Ability to work independently or as a flexible team player.
* Proficiency Microsoft Office Suite – focus on MS Excel
Competencies
* Highest levels of excellence, integrity and professional standards.
* Effectiveness in building trust, respect, and cooperation among team.
* Excellent partnership and relationship skills to work across different levels and cultures in the organization.
* Analytical skills, agility and effectiveness in problem solving.
* Flexible and adaptable, able to work through ambiguity.
* Collaborative “team player” orientation with a strong cultural awareness.
If you're someone who brings precision, professionalism, and a proactive mindset to financial coordination and client account support, we’d love to connect. At KCE Logistics, we value individuals who align with our standards of excellence and thrive in fast-paced, high-growth environments. Let’s explore how we can work together to keep our financial operations running smoothly and our customer relationships strong.