Retail Operations SpecialistKey Responsibilities- Oversee daily store operations to ensure a consistent store image, proper merchandising, and effective execution of sales activities.- Develop, update, and enforce store operation standards (SOPs) across all locations.- Lead sales target planning, monitor performance, analyze results, and prepare operation and business reports.- Plan and coordinate in-store promotional and marketing activities, including product launches, seasonal campaigns, and membership events.- Manage store teams: recruitment, scheduling, training, performance evaluation, and motivation.- Oversee inventory management to ensure timely replenishment, prevent stock-outs, and avoid overstock.- Resolve daily operational issues and ensure a high-quality shopping experience for customers.- Conduct competitive analysis and monitor market trends, providing insights and improvement suggestions.- Support strategic planning for store expansion, store optimization, and improving overall channel efficiency.Requirements- Bachelor's degree in Business Administration, Marketing, or a related field (preferred).- 3+ years of experience in retail store operations or similar roles.- At least 1 year of experience in a supervisory or managerial position.- Experience in chain retail or consumer electronics stores is a strong advantage.- Strong leadership, communication, and cross-functional coordination skills.- Data-driven mindset with strong business acumen and analytical capabilities.- High execution capability, stress resilience, and flexibility to adjust working hours according to business needs.- Proficiency in office software and the ability to prepare and analyze operation and sales reports.- Customer-oriented mindset with strong service awareness.What We're Looking ForA proactive, organized professional with a passion for improving store operations, boosting sales performance, and creating exceptional customer experiences.