Job Title: Key Account Manager
We are seeking an experienced Key Account Manager to join our team. The successful candidate will be responsible for building and maintaining strong relationships with clients, communicating their needs and expectations clearly to our design and development teams, and monitoring project progress to ensure timely delivery of tasks and updates.
* Main Responsibilities:
* Build and maintain strong relationships with clients, serving as their main point of contact.
* Communicate client needs and expectations clearly to the design and development teams.
* Monitor project progress to ensure timely delivery of tasks and updates.
* Proactively resolve issues, anticipate client needs, and address concerns promptly.
* Regularly update clients on the status of their projects, keeping them informed and confident.
* Coordinate with the internal team to ensure smooth workflow and task prioritization.
* Use tools like Slack, Clickup, Microsoft Office & Google Sheets to manage communication, track progress, and organize tasks.
* Occasionally make minor updates to client pages using low-code tools.
Requirements:
To succeed in this role, you should have:
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Strong problem-solving skills and ability to think critically.
* Proficiency in using project management tools and software.
* Experience working with clients and managing client relationships.
* Familiarity with website design and development principles.
What We Offer:
We offer a competitive salary and benefits package, including:
* A supportive and collaborative work environment.
* Ongoing training and professional development opportunities.
* A chance to work on exciting and challenging projects.
About Us:
We are a dynamic and growing company that values innovation, creativity, and teamwork. If you are passionate about delivering exceptional customer service and are looking for a new challenge, please apply now!