Bachelor’s degree in Computer Science, Information Technology, or a related field.3+ years of hands-on experience in SNOW development, with a focus on ITSM and ITOM modules. Proficiency in JavaScript, SNOW Glide scripting, HTML, and CSS.Strong understanding of IT Service Management (ITSM) concepts, ITIL framework, and IT Operations Management (ITOM) practices.Experience with SNOW Discovery, Event Management, and CMDB lifecycle management.Experience with API integrations (REST, SOAP) and SNOW IntegrationHub.Familiarity with SNOW development tools (Flow Designer, Studio IDE, Update Sets).SNOW certifications (CSA, CAD, ITSM, ITOM Implementation Specialist) are preferred