ITTConnect is seeking a Senior Infrastructure Engineer - Cisco CUCM expert to work remotely from anywhere in Brazil for a client in the US.
MUST BE fluent in English.
Requirements
* 8+ years of IT Infrastructure experience.
* MUST BE fluent in English.
* Deep, hands-on experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified communications infrastructure.
* Deep experience with VMware vCenter and vSphere — including ESXi administration, vMotion, HA/DRS, distributed virtual switches, and VM lifecycle management.
* Deep experience with Citrix Virtual Apps and Desktops (CVAD) or Citrix DaaS — including Delivery Controllers, StoreFront, NetScaler/ADC, machine catalogs, and VDA troubleshooting.
* Strong experience troubleshooting complex multi-system infrastructure issues.
* Experience designing and implementing infrastructure solutions.
Preferred
* Experience working in a Managed Service Provider (MSP) environment with exposure to ITIL-based service deliverymodels.
* Experience delivering customer-facing IT infrastructure projects.
* Experience with enterprise storage platforms.
* Familiarity with identity platforms (Active Directory, Okta), firewalls (Palo Alto, Cisco FTD), and backup/disaster recovery solutions isa plus.