Job Description
As an operational specialist, you will play a crucial role in ensuring the smooth execution of delivery services.
Responsibilities include:
* Monitoring ongoing deliveries to guarantee timely and efficient service
* Providing exceptional support to delivery drivers and shippers through phone and live chat assistance
Key Skills and Qualifications
The ideal candidate will possess a strong background in logistics and operations, with experience in customer support and call center management. Proficiency in English is essential, and the ability to work within the Eastern US time zone (EDT) is required.
Benefits
This role offers a unique opportunity to join a dynamic team and contribute to the growth of a rapidly expanding organization.