Delivery Operations Coordinator
About this role:
We are seeking a Delivery Operations Coordinator to oversee our ongoing delivery routes, ensuring seamless customer experiences.
Key responsibilities include:
* Monitoring and managing delivery routes for optimal efficiency
* Providing exceptional support to our drivers and shippers through phone and live chat communication
To excel in this position, you will require:
* Excellent proficiency in English language skills
* Ability to work effectively within the Eastern US time zone (EST)
* Prior experience in logistics, courier operations, call center, or customer-facing roles
This is a fantastic opportunity to join a dynamic team and contribute to the growth of our local courier services.