Job Title:
Operational Specialist
About the Role
The operational specialist will be responsible for monitoring ongoing delivery routes, communicating with delivery drivers, and shippers over phone and live chat.
Key Responsibilities
* Monitoring of on-going delivery routes to ensure smooth execution
* Effective communication with delivery drivers and shippers via phone and live chat
Requirements
This role requires proficiency in English and experience in logistics, call centers, customer support, or account management.
About Metrobi
Metrobi is a technology startup that provides local courier services across 20 major metro areas in the U.S.
Benefits
This role offers opportunities for growth and development in a dynamic environment.
We're Looking For
A highly skilled and experienced individual who can thrive in our fast-paced environment.