Home Care Scheduler
We are seeking a highly skilled Home Care Scheduler to join our team. As a key member of our scheduling department, you will be responsible for managing caregiver schedules, call-outs, and no-shows to ensure continuous client coverage.
Key responsibilities include:
* Managing caregiver schedules to ensure seamless care coordination
* Handling inbound and outbound scheduling calls and texts from caregivers, clients, and agencies
* Using scheduling and EMR systems to track progress and resolve scheduling conflicts in real-time
* Collaborating with teammates to ensure smooth handoffs across shifts and 24/7 coverage
* Providing feedback and suggestions to improve scheduling processes and the platform
Requirements
To be successful in this role, you must have:
* 1–2+ years of experience in U.S. healthcare operations, patient coordination, or provider support roles
* Proven experience speaking with physicians, clinic staff, or healthcare providers
* Familiarity with EMR/scheduling systems (e.g., WellSky, AxisCare, ClearCare)
* Tech-savvy and quick to learn new platforms; comfortable working with AI-driven tools
* Strong problem-solving skills with the ability to resolve urgent scheduling conflicts
Benefits
* Unlimited PTO
* Potential for profit share based on performance
* Fully remote work arrangement
* Opportunities for growth and professional development