Project Lead: Automotive UX Study
We are seeking a highly organized and proactive Project Lead to oversee a three-month automotive UX study in São Paulo.
As a key member of our research team, you will be responsible for leading day-to-day study operations, assisting in moderating in-vehicle research sessions with local drivers, and providing light device/IT support to ensure smooth execution.
* Key Responsibilities:
* Project Management & Coordination:
* Build and own the project plan, including timelines, budget, participant milestones, working closely with the Ops Manager and UX Research Lead.
* Run stand-ups with distributed teammates (US, Brazil, India).
* Field & Research Execution:
* Moderate ~2 weeks of in-vehicle sessions in São Paulo, guiding participants through tasks and capturing high-quality data.
* Translate consent forms, short surveys, and session notes between Portuguese and English.
* Technical & Logistics Support:
* Prep, track, and recover equipment used to execute study.
* Troubleshoot participant hardware, connectivity, and account issues; escalate edge-case bugs to engineering via JIRA.
* Document and iterate on SOPs, and data ingestion for future Brazil-based studies.
Required Skills & Qualifications:
* Residence/Work Authorization: Based in the greater São Paulo area; legally authorized to work as an independent contractor in Brazil.
* Language: Native-level Portuguese and professional-level English (spoken & written).
* Experience: 3+ years in project coordination, research operations, UX research, or similar.
* Comfort diagnosing common hardware/connectivity issues (Wi-Fi, Android/iOS devices, Bluetooth peripherals).
* Tools: Google Workspace, project-management suite (Asana/JIRA), basic spreadsheets; willingness to learn our proprietary research platform.
* Soft Skills: Exceptional organization, proactive communication, unflappable in ambiguous, fast-changing environments.
Benefits:
* Term: 3 months (~40 hrs/week)
* Hybrid: Remote most days; up to 2 weeks of on-site fieldwork
* Compensation: Competitive monthly contractor rate in BRL, based on experience
Others:
* High performers may receive a full-time offer when the project wraps.
* Strong performance may lead to an offer for a permanent role on the UX Operations team.
We look forward to collaborating with a skilled and motivated individual who can excel in this challenging role.