Job Description:
The Business Analysis – Product Design role is a crucial member of the design team, collaborating with business stakeholders and solution architects to deliver valuable features for sales, marketing, and billing teams. The primary focus is on Service Sales CRM solutions, while also providing exposure to a suite of enterprise applications.
Key responsibilities include:
* Assessing business processes, system landscapes, and user pain points to recommend technical solutions and workarounds.
* Facilitating requirements gathering and functional design sessions with business and technical stakeholders.
* Documenting detailed functional design specifications (epics, features, user stories).
* Leading refinement sessions with Scrum teams to review feature designs, estimate effort, and prepare for sprint cycles.
* Supporting QA and UAT test planning, execution, and bug triage.
* Presenting live product demonstrations and preparing release notes for end users.
* Assisting with sprint planning, stakeholder communications, and retrospectives to drive continuous improvement.