Site Reliability Engineer II page is loadedSite Reliability Engineer IIApply remote type Hybrid locations Brazil - Curitiba time type Full time posted on Posted 19 Days Ago job requisition id JR_13079SummaryWe are seeking a Site Reliability Engineer II who is eager to contribute to the transformation of the insurance industry with our leading cloud platform.
As a member of the SRE-Application team, you'll play a critical role in ensuring the reliability, performance, and scalability of applications running on our Guidewire Cloud Platform.
This position offers a unique opportunity to apply your skills in automation, software engineering, and operational discipline to support our cloud-based solutions.Job DescriptionWhat You'll DoAssist in troubleshooting and resolving issues in collaboration with development teams, reducing customer impact.Develop and maintain automated runbooks to address common issues proactively.Apply engineering principles and basic automation to enhance our operating environments.Monitor applications and help improve their reliability and performance on the Guidewire Cloud Platform.Use your software engineering skills to optimize systems and reduce manual tasks.Document incidents and assist in refining processes to prevent future occurrences.Stay informed about industry trends, tools, and best practices in site reliability engineering.Contribute to a culture of innovation, learning, and continuous improvement.Participate in on-call rotations to ensure the availability and reliability of our services.What You'll BringExperience as an SRE or similar role, focusing on improving system reliability.Strong problem-solving skills and the ability to assist in analyzing complex systems and devising effective solutions.Effective collaboration and communication skills to work cross-functionally and document processes.Experience with automation, monitoring, and performance optimization tools and techniques.Commitment to maximizing uptime, scalability, and delivering an exceptional end-user experience.Passion for technology and a desire to continuously learn and grow your skills.Alignment with Guidewire's mission to leverage technology to help protect and support others.Required SkillsBasic understanding of SLI's, SLO's, and Error BudgetsFamiliarity with application performance monitoring (APM) and telemetry toolsSome experience with troubleshooting and debugging distributed systems on cloud infrastructureExposure to CICD pipelines within K8S or legacy ecosystemsFamiliarity with creating monitors, dashboards, and synthetic transactions in monitoring tools like DatadogSome experience deploying and managing infrastructure within AWS or Kubernetes ecosystems using Terraform or other cloud-native approachesFamiliarity with infrastructure configuration management using tools such as GitOps, Puppet, or AnsibleBasic understanding of AWS cloud networking and securityComfortable with Linux system administration and the ability to program/script using Python, Go, Java, shell, or equivalent.Preferred SkillsPursuing or interested in pursuing SRE CertificationPursuing or interested in pursuing AWS CertificationFamiliarity with SQL, database administration, data pipelines, performance tuning, and schema designExposure to pipelining tools such as Team City, Bitbucket Pipelines, Jenkins, or GitHub ActionsInterest in learning about open-source distributed data processing frameworks such as Hadoop, Apache Spark, AWS RedShift, etc.About GuidewireGuidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
We combine digital, core, analytics, and AI to deliver our platform as a cloud service.
More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.As a partner to our customers, we continually evolve to enable their success.
We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry.
Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.For more information, please visit and follow us on Twitter: @Guidewire_PandC.Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer.
We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success.
Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
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