We are global leaders in the payments industry with over 30 years of experience and operations in more than 30 countries.
This internship is part of our Brazil Internship Program designed to offer real-world experience mentorship and growth opportunities for students eager to make an impact in a global company.
About the Role: We're looking for a detail-oriented process-driven intern to join our Case Management team. You'll help evolve our fraud case intake and resolution platform an essential tool for streamlining fraud signals across departments and improving operational workflows.
* Assist with intake tagging and triage of fraud-related case submissions;
* Document return materials processes for traceability and evidence handling;
* Support creation and refinement of SOPs for fraud and marketing workflows;
* Collaborate with Fraud Ops Decision Science and Technical teams to align platform inputs;
* Participate in testing and feedback for new platform features;
* Help draft reports and identify opportunities for automation and process improvement.
Key Requirements:
* Currently pursuing a degree in Business Analytics Finance Information Systems Criminal Justice or a related field (penultimate or final year);
* Strong academic performance and attention to detail;
* Passionate about structured processes and operational efficiency;
* Comfortable working across tools like Jira Confluence and Excel;
* Curious about fraud prevention financial crimes and enterprise automation;
* Proactive communicator with strong English skills (written and verbal).