Job Title: Technical Architect
In this role, you will act as the primary point of contact, coordinating resources and managing priorities across teams.
You will drive service reviews, escalate issues, and ensure timely resolution for critical business processes.
You will suggest and implement process improvements to enhance operational efficiency and governance.
You will analyze key performance indicators (KPIs) and reporting metrics to identify trends and recommend corrective actions.
You will collaborate with stakeholders to align technology solutions with business objectives and compliance standards.
Required Skills and Qualifications:
* Expertise in Salesforce Configurations using Workflows, Process builders, Flows, Roles, Enterprise Territory Management, Security Controls, Reports and Dashboards, and Sharing rules.
* Experience in Administration, Configuration, Implementation, and administration of Salesforce platform, Sales Cloud, Field Service, and CPQ, Ant Migration tool, Standard and custom controllers, Data Loader, Force.com, Eclipse IDE Plug-in, VS Code, Workflow-Approval, Custom objects, Custom tabs, Email service, HTML, Web-service (REST and SOAP).
Benefits include a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Our company values diversity, equity, and inclusion. We strive to create a work environment that is inclusive, respectful, and supportive of all employees.