Jira Administrator
The ideal candidate for this position will have extensive knowledge of Jira Software (Cloud) and Atlassian suite of products maintenance and administration.
* Strong analytical skills with the ability to interpret data from various sources, including analytics and reporting tools.
* Prior working experience in a portfolio management team is preferred, with a deep understanding of processes and ability to assist in report generation and maintaining data integrity in tools such as Jira.
* Excellent communication and interpersonal skills, with the ability to interact with colleagues, stakeholders, and customers effectively.
* Ability to work independently and collaboratively as part of a team, with a strong focus on customer satisfaction and quality delivery.
Key Responsibilities:
* Install, configure, and manage Jira instances, ensuring optimal performance and security.
* Create and configure new projects, schemes, and assets, streamlining workflows and improving efficiency.
* Vet, install, and upgrade apps, plugins, and integrations, staying up-to-date with the latest features and best practices.
* Monitor and ensure the overall health of the application, identifying and resolving issues promptly.
* Perform/coordinate application upgrades if needed, minimizing downtime and disruption.
* Manage users, groups, and access, training, and debugging errors, ensuring seamless user experience.
* Integrate Jira instances with available/new tools and plugins, enhancing functionality and value.
* Report on usage and non-usage, providing valuable insights and recommendations.
* Recommend/assist in finding appropriate plugins suitable to clients, ensuring optimal solutions.
* Develop and maintain reports and analytics from Jira and other systems, driving business decisions and improvements.
Benefits:
1. We offer a flexible and remote work environment, prioritizing integration between work and personal life.
2. We are committed to your growth, offering learning and career development opportunities at all levels.
3. We offer comprehensive benefits for all employees.
4. Certified as