About the Role
Monitor delivery routes, communicate with drivers and shippers via phone and live chat to ensure seamless logistics operations.
Key Responsibilities:
* Effective communication with drivers and shippers to resolve issues in a timely manner
* Monitoring delivery routes to optimize efficiency and customer satisfaction
Requirements:
* Proficiency in English language
* Ability to work within EST time zone
* Previous experience in logistics, call center, customer support, or account management
Benefits:
* Opportunity to work in a dynamic startup environment
* Chance to develop skills in logistics and customer service
We Offer:
* A collaborative and supportive team environment
* Ongoing training and development opportunities