E Commerce B2 C Key Account Manager focused on Pure Players (Amazon, Mercado Livre, Magazine Luiza, etc.), you will be the commercial and strategic leader responsible for ensuring sustainable growth and profitability (P&L) of these channels. Your mission is to balance a long-term vision through solid JBPs with agility in tactical execution and performance media, ensuring that our brands are category leaders in the digital environment.
Main Responsibilities KPIs & Budget: Management of sell-in, sell-out, P&L, control of promotional budgets and monitoring of KPIs such as conversion, search share, and availability. Market Monitoring (e SOM): Monitor and create action plans based on e SOM (Electronic Share of Market) to ensure competitiveness. Performance & Media: Work closely with the Performance Media team to optimize ROI and qualified traffic to the stores. Strategic Planning (JBP): Develop and negotiate Joint Business Plans (JBPs) focused on long-term goals and the expansion of Colgate-Palmolive brands. Digital Shelf Excellence: Ensure the strategy and execution of Digital Shelf pillars, including the introduction of new SKUs and support for content management (A+ Content, SEO, and images) to guarantee the best Online Store Check experience. Leadership and Development: Lead and support analysts, ensuring tactical support and excellence in account execution. Promotion and Seasonality: Create monthly promotional calendars, with weekly reviews and daily monitoring to seize market opportunities. Inventory Governance: Work in supply chain management together with the Supply team to avoid stock-outs (Inventory Governance). Executive Interface: Report and defend action plans to senior management and directors, as well as maintain daily relationships and weekly meetings with clients.
What We’re Looking For (Requirements) Education: Bachelor’s degree in Marketing, Business Administration, Engineering, or related areas. Language: Intermediate English (required for regional presentations and reporting). Experience: Solid track record in commercial/sales roles, preferably with experience in e Commerce/Digital Retail or Consumer Goods industry. Profile: Analytical mindset with an entrepreneurial drive, ability to analyze category opportunities, negotiation skills, and a passion for digital innovation.
Additional Qualifications We Value
Previous direct experience with digital ecosystems
Knowledge of analytics tools