Unlock Your Potential as a Business Analyst
About the Role:
This role offers an exciting opportunity to work closely with business stakeholders and solution architects in delivering value-added features for sales, marketing, and billing teams. You will play a key member of the design team, driving innovative solutions that impact real-world business streams.
Key Responsibilities:
* Assess business processes and identify opportunities for improvement
* Facilitate requirements gathering and functional design sessions
* Document detailed functional design specifications and lead refinement sessions with Scrum teams
* Support QA and UAT test planning, execution, and bug triage
What You'll Need:
* Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent professional experience
* 2+ years of experience in business analysis, product design, or related roles, ideally within CRM platforms
* Strong background in requirements gathering, process mapping, and translating business needs into technical specifications
* Hands-on experience with Agile delivery methods, including writing user stories and partnering with Scrum teams
* Excellent communication, facilitation, and collaboration skills
* Familiarity with CRM platforms (Microsoft Dynamics 365 Sales strongly preferred) and exposure to cloud-based solutions, APIs, and system integrations
About Our Opportunity:
You will have the chance to grow both business and technical skillsets while shaping CRM and enterprise applications that drive real impact across unique business streams. Apply today to join us and build what's next!