Role Overview
The Scrum Master plays a pivotal role in facilitating problem-solving and cross-team collaboration by effectively managing the project calendar and ensuring program-level cadence.
* They coach teams, Scrum Masters, and Product Owners in lean-agile principles and promote a culture of continuous learning and improvement.
* By identifying, tracking, and resolving impediments and risks, the Scrum Master optimizes the flow of value across the organization, helping manage dependencies and architectural runway.
* Familiarity with Salesforce knowledge is beneficial.
* JIRA expertise is essential.