About Us
Job Summary:
We are seeking an Operations Coordinator to support our customers in Frankfurt.
This role involves delivering exceptional service by coordinating training sessions and working closely with the learning delivery team.
You will be responsible for analyzing training needs, initiating session creation, modifying existing sessions, and ensuring their proper execution.
* Analyze training requirements and determine the number of sessions needed.
* Manage requests for session creation, modification, completion, and cancellation.
* Organize training sessions according to trainee expectations and availability.
* Coordinate changes/updates in training events/programs with the team.
* Support completion of training activities by following up on attendance and invoicing if necessary.
* Ensure adherence to workflow processes using a CRM tool.