Salesforce Business Analyst Role
As a seasoned Salesforce Business Analyst, you will play a pivotal role in advancing technology through innovation and creativity.
Key responsibilities include:
* Documenting business requirements: Engage with stakeholders to elicit, clarify, and translate business needs into functional specifications for Salesforce implementations.
* Analyzing business processes: Map, analyze, and optimize business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
* Designing & configuring solutions: Collaborate closely with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
* Preparing technical reports: Gather and analyze business data and CRM trends to prepare reports, dashboards, and visualizations.
* Conducting testing & training: Facilitate user acceptance testing (UAT), prepare training materials, and conduct learning sessions for end-users.
* Collaborating with stakeholders: Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
* Driving continuous improvement: Monitor solution performance, gather feedback post-implementation, and iterate on Salesforce configurations for ongoing optimization.
Required Skills & Qualifications
* In-depth knowledge of Salesforce Sales Cloud, Quote, Order, and Contract Management.
* Business case writing, wireframing, and flow diagrams.
* Salesforce configuration and administration.
* Basic programming/scripting (Apex, SOQL) is advantageous.
Benefits
* Opportunity to work with cutting-edge technology.
* Prominent role in driving business growth and success.
* Collaborative work environment.
* Chance to develop and expand professional skills.
About This Role
* Full-time employment opportunity.
* Competitive compensation package.