This role is for a Supervisor in the logistics area. The candidate will be responsible for all post-sales customer flow and satisfaction.
Responsibilities
* Manage and track customer orders and updates.
* Rastrear os pedidos and position the customer about doubts and updates.
* Update the Management System.
* Schedule delivery and assembly of the order with the customer.
* Manage and monitor assemblies digitally through photos and messaging apps.
* Generate Requests for Technical Assistance.
* Close payment commissions for assemblers.
* Solve, delegate, and charge the team to resolve customer problems and conflicts.
* Propose and coordinate improvements to the logistics area to bring more efficiency and cost reduction to the sector and customer satisfaction.
* Report activities and results to the company management.
Requirements
* Possess knowledge and experience in the logistics area (minimum period of 2 to 3 years).
* Have ability with the Office package.
* Have ability with ERP and CRM systems.
* Possess a Driver's License.
* Have communication and interpersonal relationship skills.
* Be resilient and able to handle pressure.
* Be committed to the goals and deadlines established by the company.
* Differentiating points for the position (positive points): Technical or Graduation in Logistics or similar areas, experience with the planned furniture sector, and ability with the Promob software.
Benefits
* Transportation voucher or fuel aid.
* Career Plan.
* Commission.
* Health plan.
* Dental plan.
* Basic basket.
* Life insurance.
Company Information
The company has 30 years of market experience, competitive product values, and quality products made from 100% MDF. It works with modular and planned products.
To apply for the position, send a message with the code Vaga 235012 to the WhatsApp number (11) 97849-6027 or click on the link https://api.whatsapp.com/send?phone=5511978496027&text=Quero%20me%20Inscrever%20na%20Vaga%20235012.
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