Unlock Your Potential as a Digital Account Manager
This is an exciting opportunity to join our team as a Digital Account Manager, where you will play a key role in driving business growth and success. As a strategic liaison between clients and internal teams, your primary focus will be on ensuring seamless campaign execution, aligned with client objectives.
About the Role:
You will act as the custodian of client relationships, fostering long-term satisfaction and growth through proactive communication and collaboration. Your responsibilities will include building and maintaining strong relationships with clients, coordinating digital campaigns, providing strategic recommendations, monitoring performance, and optimizing as needed.
Key Responsibilities:
* Client Relationship Management: Foster long-term client relationships through effective communication, transparency, and empathy.
* Digital Campaign Execution: Collaborate with internal teams to plan, execute, and optimize digital campaigns, ensuring alignment with client objectives.
* Strategic Recommendations: Provide data-driven insights and strategic recommendations to enhance client outcomes and drive business growth.
* Campaign Performance Monitoring: Regularly track and analyze campaign performance, identifying areas for improvement and implementing optimization strategies.
* Upsell/Cross-sell Opportunities: Proactively identify opportunities to upsell or cross-sell services to maximize client value and revenue.
Requirements:
To succeed in this role, you will need:
* Minimum 3 years of experience: As an Account Manager in an agency or digital/SaaS environment.
* Excellent Communication Skills: In both English and Vietnamese, with a strong ability to articulate complex ideas and concepts.
* Digital Ecosystem Understanding: A deep understanding of the digital landscape, including paid media, CRM, automation, SEO, analytics, and more.
* Data-Driven Mindset: The ability to extract insights from data and translate them into actionable strategies.
* Time Management and Multitasking: Strong skills in managing multiple priorities and deadlines, with a high degree of organizational proficiency.
Why Join Our Team?
We offer a collaborative, high-performance work environment with opportunities for growth and creativity. If you're passionate about digital marketing and driven to deliver exceptional results, we encourage you to apply for this exciting opportunity.