Key Objectives:
* We are seeking a seasoned professional to develop and execute account plans, drive revenue growth, and achieve customer satisfaction goals.
* Build and maintain strong relationships with key decision-makers at existing customer accounts, ensuring exceptional customer satisfaction and retention.
* Identify and pursue new business opportunities within existing accounts, fostering long-term growth and profitability.
* Conduct regular account reviews, providing insightful business analysis and recommendations to customers.
* Collaborate closely with other departments to support customer success, including pre-sales, product, legal, and marketing teams.
Sales and Revenue Performance:
* Achieve and exceed assigned sales quotas and revenue targets through strategic planning and effective execution.
* Drive client retention, renewals, upsells, and cross-sells, resulting in increased revenue and market share.
* Negotiate and close deals effectively, leveraging strong communication and interpersonal skills.
* Manage the entire sales cycle from lead qualification to contract negotiation and customer onboarding, ensuring seamless transitions.
* Contribute to the development of sales strategies and best practices, driving continuous improvement and excellence.
* Gather market intelligence, industry developments, and competitor activities, sharing valuable insights with the sales team to inform strategic decisions.