Job Title
An exciting opportunity exists to support and operate the Accounts Receivable and Billing modules of Oracle ERP Cloud as a senior professional.
* Key Responsibilities:
* Act in the Accounts Receivable, Customers, Invoicing and Payments, and Collections modules.
* Resolve tickets within established deadlines (SLA), in partnership with suppliers and internal teams.
* Support users during the monthly accounting close in regions such as LATAM, USA, and APAC.
* Conduct regression testing on quarterly updates to the Oracle SaaS environment.
* Ensure compliance with SOX requirements and maintain documentation aligned with ITIL.
* Lead support operations focusing on quality, communication, and continuous improvement.
* Implement best practices using tools such as ServiceNow and GitLab.
* Interact with Oracle engineering teams and other delivery areas to ensure effective integrations.
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Required Skills and Qualifications
Functional Requirements:
* Experience in Oracle ERP Cloud: Receivables, Customers, Collections, and Billing.
* Knowledge in capturing tax documents and integration with Syncro or EDICOM.
* Understanding of Brazilian taxation applied to billing and accounts receivable.
* Experience with Oracle localizations for Brazil (LACLS) and report generation.
* Proficiency in tools such as BIP, PL/SQL, Web Services (SOAP and REST), FBDI, ADFDi.
Personal Qualities:
* Clear and objective communication skills in Portuguese and English.
* Proactivity, collaborative work, and results-oriented mindset.
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Benefits
As a senior professional, you will have the opportunity to work in a global team and contribute to excellence in service delivery, SOX compliance, and adherence to ITIL standards.