What is the role of a Business Technical Service Analyst?
* To establish strong relationships with clients and gain their trust by understanding their business needs and objectives.
* Assists in evaluating client requirements and provides guidance on utilizing standard solutions to maximize revenue.
Responsibilities:
* Participates in converting client requirements into detailed technical specifications.
* Gains and maintains knowledge of critical business impact issues from the Service Desk.
* Assists with documentation and maintenance of client system environments.
Requirements:
* Relevant experience in Oracle Database and PL/SQL development;
* Previous experience consulting with clients to meet business needs.
* Experience in requirements gathering, technical design and technical presentation.
Benefits:
* Flexibility to work from home
* People centered environment
* Contact with teams from different countries
* Attractive policy of salary and benefits
Why Work with Us?
* We are an equal opportunity employer and recognize that innovation and transformation happen in inclusive and safe work environments.
* We value professional development and offer opportunities for growth and advancement.