Customer service Apply in under 5 minutes by filling out a short form at virtustant.com Hours: 9am to 5pm EST Payment: USD or Local Currency – Your Choice Location: 100% Remote About the Company Our client is a landscape company specializing in transforming backyards into stunning outdoor spaces, focusing on providing high-quality services tailored to their clients' unique needs and preferences. What You'll Do Our client is seeking a Customer Service Representative with strong English skills to join their team. The ideal candidate will have experience in customer service and a passion for helping customers. Your Core Responsibilities • Assist customers with inquiries and provide accurate information about services. • Handle customer complaints and provide appropriate solutions. • Coordinate with landscape teams to ensure customer needs are met. • Maintain customer records and follow up on client requests. What We're Looking For • Proficiency in English. • Experience in a customer service role. • Strong communication and interpersonal skills. Preferred Skills • Basic knowledge of landscaping or outdoor design. • Ability to work in a fast-paced environment. Personality • Customer-oriented and empathetic. • Problem-solving mindset. • Detail-oriented and organized. Software & Tools • Familiarity with CRM systems is a plus. Schedule 9am to 5pm EST What You'll Get • Payment in USD or Local Currency according to candidate's preference.