Rio de Janeiro, Brazil
- Full time
- We are expanding our IT Infrastructure & Security Department and we're looking for an
- **IT Administrator** who will help us to manage our team's devices and systems, maintaining the security and well function of the local operation.
**What you will do**:
- Acts as the routine contact point, receiving and handling requests for support-
- Respond to a broad range of service requests for support by providing information to fulfill requests and enable resolutions-
- Provide the necessary assistance to users, prompt response to employee requests-
- Mac and PC desktop support (initial configuration, life cycle maintenance, continuous technical support for users, configuration and maintenance of PCs)-
- Provide office equipment support and events support-
- Provision of network security settings, interaction with the information security department-
- Inventory and maintenance of employees' PC database by hardware and software components-
- Commissioning of equipment, diagnostics, minor repairs of office equipment**What we expect from you**:
- IT experience of at least 1 year-
- Hands-on experience working and prioritizing requests in an established ticketing system-
- Advanced level of English-
- Responsibility and independence in work-
- Experience with Windows, MacOS, Microsoft Office-
- Experience with network basics: DHCP, DNS, VPN, WiFi configuration, IPv4 and some network terminal commands-
- Desirable knowledge in Google GCPW, Google Workspace, Google Mail and Google Drive**Working terms**:
- Stable salary, meal and transportation allowance, health insurance-
- Hybrid work schedule-
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners-
- Partially or fully paid additional training courses, including English classes-
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry-
- Initial training-
- Probation period up to 3 months-
- Working hours: from 9:00 to 18:00, Saturday and Sunday are days offWe offer you all the conditions for professional and personal growth with a rapidly growing tech company.
Your resume will be considered within 14 calendar days from the date it was received.
If your experience meets the requirements of our company, we will contact you.
If you receive no feedback it means that currently there are no suitable vacancies for you.