Customer Experience Business Analyst - Brazil
Direct message the job poster from Keeta
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We're Hiring: Customer Experience Business Analyst
Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better," Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia, and now Brazil.
Are you passionate about data-driven decision-making and solving complex customer challenges? Do you thrive in a fast-paced, multicultural environment where analytics drive innovation? If yes, then this role is for you
What You'll Do:
* Working with large datasets: Independently compile large and intricate datasets, construct, and deploy data models tailored to business or analytical requirements.
* Collaborate across teams: Work with various Business or Operations Teams to understand issues, conceptualize analytics frameworks, and translate business problems into technical hypotheses.
* Design & evaluate analytical methods: Develop and recommend analytical methods such as A/B testing, assess model performance, interpret experimental outcomes, and offer data-driven recommendations.
* Conduct in-depth analysis & identify trends: Analyze operations, research market and industry trends, pinpoint emerging patterns and opportunities, and provide actionable insights via reports and dashboards.
Why Join Us?
* Global Impact – Work in a dynamic, multicultural environment
* Tech & Innovation – Be part of AI-driven and data-focused advancements
* Strategic Influence – Shape the future of customer experience with data-backed decisions
What We're Looking For:
* Bachelor's degree or above
* 5+ years in data analytics, data science, or related fields
* Proficiency in SQL, Python, or other programming languages
* Experience with ETL processes, statistical analysis, and dashboard creation
* Strong communication & collaboration skills to influence stakeholders
* Experience in the Brazil market, with proficiency in Portuguese, Spanish, and English ; knowledge of other LATAM languages is a bonus
Experience in the food & service delivery industry
Strong background in customer experience analytics
Ready to make an impact? Apply now or share with your network #DataAnalytics #CustomerExperience #Hiring #BusinessAnalyst #DataScience #TechJobs #JoinUs
Seniority level
* Associate
Employment type
* Full-time
Job function
* Analyst
Industries
* Technology, Information and Media, Information Services, Transportation, Logistics, Supply Chain and Storage
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