We are seeking a skilled Account Relationship Manager to join our team. As a key member of our growth strategy, you will be responsible for building and maintaining strong relationships with customers, identifying key stakeholders and providing exceptional customer service.
">">
* Develop trusted advisor relationships with clients, ensuring a smooth transition from prospecting to onboarding.
* Monitor client engagement and utilization of our services, identifying opportunities for upselling and cross-selling.
About you:
">
* 3+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing organization.
* A genuine commitment to understanding and exceeding customer needs, consistently prioritizing their satisfaction and success.
* Demonstrable track record of high performance and success.
* Strong communication and presentation skills.
* Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment.
* Self-motivated and results-oriented, with a passion for exceeding goals and a willingness to go the extra mile.
About the role:
">
* Own overall relationships with customers, identifying key stakeholders and building relationships.
* Enable successful and consistent communication to maintain existing revenue, as well as identify and execute on new growth opportunities with customers in support of the Sales team.
* Act as the primary point of contact for customer inquiries, addressing any issues or concerns in a timely and effective manner.
About us:
">
We believe in empowering businesses to send and receive assets seamlessly. Our goal is to make transactions faster, cheaper, and simpler.
">
Requirements:
">
* Excellent communication and interpersonal skills.
* Strong analytical and problem-solving abilities.
* Ability to work in a fast-paced environment and prioritize tasks effectively.
Preferred qualifications:
">
* Experience working in a sales or account management role.
* Familiarity with cross-border transactions and international business.
* Fluency in English (spoken and written).
What we offer:
">
* A dynamic and supportive work environment.
* Opportunities for professional growth and development.
* A competitive compensation package.