Join to apply for the Client Implementation Specialist, AVP role at Deutsche Bank5 days ago Be among the first 25 applicantsJoin to apply for the Client Implementation Specialist, AVP role at Deutsche BankGet AI-powered advice on this job and more exclusive features.Position OverviewPosition OverviewJob Title: Client Implementation SpecialistCorporate Title: AVPLocation: São PauloOverviewClient Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks.
Work includes:Facilitating interactions with new and existing clientsLiaising with clients and supporting their account relatedQueriesBuilding relationships and operations where neededEnsuring adherence to internal policies and external legal/regulatory frameworksWhat We Offer YouA diverse and inclusive environment that embraces change, innovation, and collaboration.A hybrid working model, allowing for in-office / work from home flexibilityEmployee Resource Groups support an inclusive workplace for everyone and promote community engagementCompetitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefitsWhat You'll DoExperienced and client-focused professional to join the Custody Services team as an Assistant Vice President (AVP).
This role is responsible for managing key client relationships and ensuring the accurate and efficient delivery of post-trade services in the Brazilian market, with a particular focus on regulatory compliance and non-resident investor account structures.Responsibilities:Serve as a senior point of contact for strategic custody clientsOversee day-to-day operational processes including settlement, corporate actions, and income processingEnsure compliance with local and global regulations, including Joint Resolution CVM nº 13Support onboarding and servicing of non-resident investor accountsCollaborate with internal departments (Compliance, Legal, Risk, Product, Operations) to address client needs and resolve complex issuesMonitor service level agreements and operational KPIs, ensuring high-quality standardsIdentify and drive process improvements that enhance the client experienceShare knowledge and provide guidance to junior team members to promote consistency and service excellenceSkills You'll NeedBachelor's degree in business, Finance, Economics, or a related fieldMinimum of 5 years' experience in securities services or custody operationsIn-depth knowledge of the Brazilian financial market and custody practicesSolid understanding of the regulatory requirements applicable to non-resident investors under Joint Resolution CVM nº 13Strong problem-solving, communication, and relationship management skillsAbility to manage multiple priorities and coordinate across teamsFluency in Portuguese and English is requiredSpanish is considered a strong assetPreferred:Experience in global custody or sub-custody environmentsFamiliarity with platforms such as SWIFT, TCS BaNCS, GSP, or MurexExpectationsIt is the Bank's expectation that employees hired into this role will work in the Brazil office in accordance with the Bank's hybrid working model which means 3 days per week.Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.Deutsche Bank Values & DiversityWe believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds and experiences.
We pursue a working environment where everyone can be authentic and feel a sense of belonging.
Click here to find out more about our diversity and inclusion efforts.We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.Click these links to view the following notices: EEO is the Law poster and supplement ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination ProvisionLearn more about your life at DB through the eyes of our current employees: strive for a culture in which we are empowered to excel together every day.
This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people.
Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingReferrals increase your chances of interviewing at Deutsche Bank by 2xWe're unlocking community knowledge in a new way.
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